Our mission is to provide World Class
Become more than a Bystander! Become a Citizen Responder!!
MedStar periodically offers free 2-hour Hands Only CPR, Stop the Bleed, and Narcan Administration/Overdose Management classes. Click here if you would like to be added to the notification list for the next class.
JANUARY 2024 KEY PERFORMANCE INDICATORS
MEDICAL RECORDS AND PRIVACY PRACTICES
- 2023 Annual Careholder’s Report
- MedStar Notice of Privacy Practices
- MedStar Statement of Non-Discrimination
- 1557 Affordable Care Act Grievance Procedure
- Request Medical Records
- To request medical records online click here, or
- Call 610-994-7500, or
- Email your requests to medstar@mrocorp.com.
AMBULANCE OR RIDE SHARE?
Confused about whether or not to call 9-1-1 or use a ride share program for a medical ailment or traumatic injury? Here's a great quick video from the American Ambulance Association that may help you decide...
WATCH VIDEOSTOP THE BLEED, CPR & NARCAN ADMINISTRATION TRAINING
MedStar periodically offers FREE 2-hour Stop the Bleed, Hands Only CPR and Narcan administration classes at our headquarters, 2900 Alta Mere Drive, Fort Worth. Click the link below to be added to our notification list for upcoming classes.
REGISTERABOUT US
MedStar Mobile Healthcare is an administrative governmental agency formed through the creation of an Interlocal Government Cooperating Agreement between Fort Worth and 13 other member cities in North Central Texas. We are the exclusive emergency and non-emergency ambulance provider for the cities of Blue Mound, Edgecliff Village, Forest Hill, Fort Worth, Haltom City, Haslet, Lakeside, Lake Worth, River Oaks, Saginaw, Sansom Park, Westover Hills, Westworth Village and White Settlement.
We are the recipient of the EMS World/NAEMT 2013 Paid EMS system of the Year, our leadership team members have been named EMS10 Innovators by JEMS Magazine twice and we are the only agency to be named an EMS10
Innovator by JEMS Magazine. MedStar was also named the EMS System of the Year by the Texas Department of State Health Services in 2010. MedStar provides advanced life support ambulance service to 436 square miles and more than 1 million residents and responds to over 190,000 calls a year with a fleet of 75 ambulances.
MedStar is a high performance, high value Emergency Medical Services system, providing advanced clinical care with high economic efficiency. We have developed and implemented several innovative programs with healthcare partners that have transformed MedStar fully as a Mobile Integrated Healthcare (MIH) provider, including super-utilizer, readmission prevention, observational admission reduction, hospice revocation avoidance, 9-1-1 nurse triage programs
and partnerships with home health agency. MedStar is also the author of the book “Mobile Integrated Healthcare – Approach to Implementation” published by Jones and Bartlett Publishing.
MedStar maintains accreditation from the Commission on Accreditation of Ambulance Services and our 9-1-1 Call Center is an Accredited Center of Excellence through the International Academies of Emergency Dispatch.
Accreditations, Awards & Memberships
INFORMATION FOR OUR COMMUNITY
INTERESTED IN A CAREER IN EMS?
Watch this video to learn why MedStar is the place for you.