Governance & Accreditation
- MedStar is a governmental administrative agency owned by the City of Fort Worth and the 13 other member cities. https://medstar911.bssdev.com/about-us/
- MedStar is the only agency in the system that has dual accreditation for ambulance operations and 911 dispatch, and one of only 22 agencies in the country achieving this dual accreditation. https://medstar911.bssdev.com/about-us/
- To learn more about MedStar, and the EMS system, feel free to visit the Fort Worth City Manager’s EMS FAQs here.
Governance & Reputation
- Members of MedStar’s Board of Directors are appointed by the City of Fort Worth, and other member jurisdictions, to represent patients, first responders, hospitals, and doctors. Members include the Fort Worth Fire Chief and a Fort Worth City Council member. https://medstar911.bssdev.com/board-of-directors/
- MedStar is one of the most respected and recognized EMS agencies in the country, maybe the world! In the past 10 years, due to our reputation of clinical excellence and innovation, operational effectiveness, and transformation, over 220 communities from 46 states and 6 foreign countries have visited MedStar to learn how we do EMS, and learn how they might be able to change EMS for the better in their community!
- To learn more about MedStar, and the EMS system, feel free to visit the Fort Worth City Manager’s EMS FAQs here.
Transparency
- MedStar publicly reports monthly response time performance, financial and patient/customer experience score data using an outside survey agency.
- MedStar gives all member cities access to our computer aided dispatch system, giving them real-time access to the EMS calls occurring in their city.
- MedStar gives the administration of the City of Fort Worth a daily report of ambulance unit hours by day and hour.
- To learn more about MedStar, and the EMS system, feel free to visit the Fort Worth City Manager’s EMS FAQs here.
Cost
- According to the most recent cost report data provided to the State of Texas for public ambulance agencies submitted by the Public Consulting Group, MedStar’s expense per transport is the lowest in the state at $496 compared to the overall state average of $1,641 and the average fire-based ambulance cost per transport of $2,364.
- You can view a detailed cost report here: https://medstar911.bssdev.com/wp-content/uploads/2024/02/FY20-FY21-TX-ASPP-Avg-Cost-Charge-per-Trip-Analysis_20230509.pdf
- To learn more about MedStar, and the EMS system, feel free to visit the Fort Worth City Manager’s EMS FAQs here.
